For agentsPlanned releaseOperations support

Field coordination that strengthens service delivery

The Agents App is an upcoming tool for onboarding, coordination, and issue resolution across the MechAfrica network — designed for on-the-ground operations.

Field agent coordinating with farmers and service providers
Who agents are

Operational support for onboarding and coordination

Agents support adoption and delivery quality across communities and districts.

Onboarding support

Help farmers and providers get started and complete profiles.

Coordination and follow-ups

Support scheduling and follow-ups where coordination improves delivery.

Issue management

Track issues and ensure requests move forward to completion.

Notification-based workflows

Respond to alerts and updates that keep the network aligned.

Planned features

What the Agents App will support

Coming soon — designed for practical field coordination.

Agent profiles and territories

Define districts/communities, responsibilities, and onboarding assignments.

Onboarding checklists

Track readiness for farmers and providers with clear steps and follow-ups.

Case + issue tracking

Log issues, route them to the right team, and close the loop with updates.

Operational notifications

Reminders for pending requests, field updates, and resolution tasks.

Offline-first workflows

Support field work even when connectivity is unreliable.

Cross-role coordination

Help reduce bottlenecks by supporting routing and communication between roles.

Want to be part of the rollout?

Join the waitlist to learn more about the Agents App release timeline and pilot opportunities.

Agents App
Coming soon